Software Informer Forum — Comments and suggestions regarding Software.Informer.com

Re: Subscribe to e-mail notifications - Not working

2023-04-04T05:26:17Z

Troubleshoot notifications

Ask viewers to use the notifications troubleshooter if they aren't getting notifications. Notify subscribers when uploading videos. When uploading a video, keep the box next to “Publish to Subscriptions feed and notify subscribers” on the “Advanced settings” tab checked.

Regards,
Rachel Gomez

Re: How to delete YOur Comment on Software informer

2023-04-04T05:25:16Z

If you no longer need your account, you may delete it. Deleting an account is permanent and will remove all of its content, including comments, profile photos, and account settings.

Follow the instructions below to delete your account.

1. Log into the site.

2. Go to the user's profile through the menu - click on the user's avatar in the upper right corner of the page. Select Settings from the menu that pops up.

3. On the Settings page, scroll down until you find a link to delete your account.

4. Click on the link, go to the delete page and click the Confirm button.

5. After that, you will receive an email with a confirmation code to delete your account. The code is valid within 30 minutes.

6. Copy the code from the email and paste it into the appropriate field on the delete page and click the Confirm button.

Regards,
Rachel Gomez

Re: Download folder

2023-04-04T05:23:35Z

Downloading a folder is the same process whether you're using a PC or Mac computer.
Open up Google Drive on your computer and sign into your Google account.
Scroll to the Folders section and find the folder you want to download.
Open Google Drive on your computer.
Find the file that you wish to download.

Regards,
Rachel Gomez

Re: Problem running SI on 64

2023-04-04T05:19:06Z

Windows 11 and Windows 10 let you choose when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see any available updates, select the Start button, and then go to Settings > Update & Security > Windows Update > Check for updates. Install any available updates, and then restart your computer if the updates require it.

Regards,
Rachel Gomez

Re: products key, activation codes

2023-04-04T05:17:59Z

The product key is preinstalled on your PC, included with the packaging the PC came in, or included on the Certificate of Authenticity (COA) attached to the PC.

Regards,
Rachel Gomez

Re: Changing default browser from firefox???

2022-12-14T07:13:41Z

On your computer, click the Start menu .
Click Control Panel.
Click Programs Default Programs. Set your default programs.

Re: products key, activation codes

2017-01-12T07:43:54Z

Mukhtar Idris wrote:

Some software requires products activation key to fully work, we would be grateful if they are also included on downloads

Dear Mukhtar,

The Software Informer site provides downloads only for free and trial software. Programs that require keys for full functionality should be bought from developers.

products key, activation codes

2017-01-10T03:20:58Z

Some software requires products activation key to fully work, we would be grateful if they are also included on downloads

Re: Problem running SI on 64

2014-08-26T01:26:56Z

Well that is strange because I use microsoft's security essenstials and on my 32 bit systems si works fine. I can try and turn off real-time protection... But I think something else is going on!

Re: Problem running SI on 64

2014-07-25T16:03:00Z

Tom wrote:

Hello, Zen!
Thank you, we received your email, a ticket has been assigned to the coder,
Unfortunately, though, now our coder is going on vacation, and it's likely he won't be able to fix the issue before he leaves,
I apologize in advance for a possible delay.

Seems like a nice long vacation!

Re: Problem running SI on 64

2014-07-03T18:01:51Z

Sorry it took me a week to get back to ya but I was on vacation!

I sent the archive email to sisupport@informer.com

I included a snapshot of where it just stops...

Re: Problem running SI on 64

2014-07-03T18:00:12Z

Tom wrote:

That is quite strange indeed,
1) Could you please check if the user account you are working under has administrative privileges?
2) And if it's not too much trouble, could you try to create a file in the AppData folder to see if that's possible under your account?
We appreciate your cooperation.

1. Yes I'm administrator user
2. I created C:\Users\\AppData\Roaming\Software Informer\test.txt with no problem.

So I reinstalled and started it up and this time there are files in the dir I created (step 2 above). However, again in never gets past the initial screen.

Re: Problem running SI on 64

2014-06-24T15:32:28Z

Tom wrote:

Hello, Zen!
Would you be willing to help us solve the issue and understand the problem you've stumbled upon?
It'd be great if you could send us an archive of the following folder:
%APPDATA% / Software Informer
(that'd a folder)
to the following email address: sisupport@informer.com
Please, put "SI Client Bug Report. Archive" as the Title.

Yes I would... but guess what? There is no folder. My appdata points to
C:\Users\\AppData\Roaming
and under it there is no 'Software Informer' folder...

When I did my last uninstall I had it remove everything. So for some reason the startup isn't creating it?

I do have si running on a few other systems that are all 32bit...

Problem running SI on 64

2014-06-23T18:51:51Z

I have windows 7 on 64bit arch. I have had si running for years on this system. I had noted a few weeks ago that si never finishes the online checking for versions. I thought I'd just wait for an upgrade and then try again. Well I installed 1.3.1092-0 after completely removing the old version (1.2.something...). It uninstalled OK and the new version installed ok. But just like the old version it just stops. On the new version when the initial screen when the words Software Informer are the progress gauge. It gets to the final r and then just does stops. It doesn't seem to do anything to the system as I can simple use task manager to stop it and all seems well. I've tried many ways to uninstall reboot reinstall reboot start. All ends the same. I don't know what to look at here or if this is a bug with 64bit arch. Any advise?

Re: Download folder

2014-03-24T06:54:20Z

Gabriele wrote:

When will it be ready?

Hello, Gabriel. We will inform all users with corresponding news posts as soon as new improvements are applied.