Topic: Sierra Print Artist V15

Hi,
I purchased Print Artist a few years ago & it always worked fine on my older PC. I've just tried loading it on my Laptop (Windows XP operating system) and it won't recognise the installation disc. There are 7 cd's in the set. The box states that it will work with XP, but it doesn't automatically load, & when I click on 'my computer' the disc isn't even showing in D drive.:/.
I thought I'd found the Sierra home page but when I tried to send an email to the tech dept. it just 'hung'!!
Can anyone help please.

Re: Sierra Print Artist V15

'Sierra Home' (as part of 'Sierra Entertainment') is actually no more, sadly.

Still, as long as http://www.printartist.com redirects to http://www.novadevelopment.com/printartist - it may be that 'Nova Development' will be of help: http://www.novadevelopment.com/printartist/contact.aspx

Good luck!

Re: Sierra Print Artist V15

It sounds like you're having trouble installing Print Artist on your Windows XP laptop. Here are a few troubleshooting steps you can try:

Check the compatibility of the installation disc: Just because the box says it will work with XP, it doesn't necessarily mean that it will work with all versions of XP. Make sure that the version of XP on your laptop is compatible with the installation disc. You can check the system requirements on the box or on the manufacturer's website.

Clean the installation disc: If the installation disc is scratched or dirty, it may not be recognized by your laptop. Clean the disc with a soft, lint-free cloth and try again.

Try a different disc drive: If the installation disc still isn't recognized by your laptop, try using a different disc drive. If your laptop has a built-in disc drive, try using an external disc drive instead.

Install the software manually: If the installation disc still won't work, you can try manually installing the software. Insert the disc into the drive, and then open "My Computer" or "Computer." Right-click on the disc drive and select "Explore" to view the contents of the disc. Look for a file called "Setup" or "Install" and double-click it to begin the installation process.

Contact the manufacturer's technical support: If none of the above steps work, contact the manufacturer's technical support for further assistance. You may need to obtain a replacement disc or a digital download of the software.

I hope these suggestions help you to install Print Artist on your Windows XP laptop. If you have any further questions or concerns, please let me know.

Regards,m
Rachel Gomez