RealTime Proofing Client

If you are experiencing timeouts or disconnections when using the Realtime Proofing Client for proofing your media, there are several things you can try to troubleshoot the issue:

Check your internet connection: Make sure you have a stable and reliable internet connection. Poor or intermittent connectivity can cause timeouts and disconnections.

Check your computer's performance: Running other resource-intensive applications or having low memory can cause the Realtime Proofing Client to quit unexpectedly. Make sure your computer meets the minimum system requirements and close any unnecessary applications.

Clear your browser cache: If you're using the Realtime Proofing Client within a web browser, try clearing the cache and cookies in your browser settings. This can help to improve performance and prevent timeouts.

Contact the support team: If the above steps do not resolve the issue, reach out to the support team for the Realtime Proofing Client. They may be able to provide additional troubleshooting steps or help you identify the root cause of the problem.

Use a different proofing method: If none of the above steps work, consider using a different proofing method that is more reliable and less prone to timeouts or disconnections.

I hope these suggestions help you to troubleshoot the issue with the Realtime Proofing Client. If you have any further questions or concerns, please let me know.

Regards,
Rachel Gomez