This May Help,
Peter
No, it should be up and running. There've been no major outages over the last four days.
Try flushing Software Informer's settings (close Software Informer, open the Start menu, pick Run, enter %appdata% to get to your Application Data folder, and remove the Software Informer folder from there). You'll have to log in again in the SI client after that.
If your SI is older than 1.2 build 817, it's best to try installing the new version as well.
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